Due to the increase in demand, all NEW SALES for Steel Jungle Gyms are closed till further notice.
Please consider our steel jungle gym r
ental options and wooden jungle gyms.
 


“Quality is priceless”
 “Children are irreplaceable”

Terms and Conditions

PLACING OF YOUR ORDER

  1. No verbal orders by phoning the office. This can lead to unnecessary errors and misunderstandings which is not good in any business relationships. Orders on-line or by mails contribute to good administration and the accuracy of your order.
  2. Orders for buying and rental ONLY by submitting the ORDER FORM on line www.junglegymworld.com.
  3. Alternatively please send a mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the product code or the name of the jungle gym and full contact details and delivery address.
  4. You can also fax to mail your order to 0866363072
  5. VERY IMPORTANT - proof of payment and ID will secure your order and delivery dates.


LEAD TIME OF YOUR ORDER

  1. Due to high demand of our products, please confirm with our office at 012 668 3964/5 for the availability and lead time before you place your order. It is expected that the lead times on purchases is between 20 to 30 working days and rentals between 20 and 40 working days.
  2. Important note with regards to postponements: During the waiting time of ten to fifteen workings days, delivery of about twenty to thirty jungle gyms are scheduled already before your jungle gym can be delivered. Therefore to request to postpone the delivery to the next day is not practical and viable. Please try your best to honor the scheduled delivery date. As you expect Jungle Gym World to honor scheduled delivery dates; we also expect you to honor scheduled delivery dates.  Emergencies like car accidents or death are exceptions which we all understand happens.


VAT AND DELIVERY/INSTALLATION COSTS

  1. All prices include VAT.
  2. Delivery cost is included in the price in the greater Johannesburg, Pretoria areas. Other areas R4.00 / km (back and forth) plus toll gate fees and if necessary over night travel expenses. Purchases less than R1000 and rentals under R200.00 will incur a delivery cost of R500.00 in the Pretoria area and R800.00 in the Johannesburg areas.
  3. Relocation costs of R800.00 of your freestanding steel jungle gym in the Greater Johannesburg and Pretoria area. Please assure access to your new premise.
  4. Implanting of heavy duty playground equipment will be separately quoted for.
  5. Implanting of swings at schools is included in the purchase price.

ORDER CONFIRMATIONS AND CANCELLATIONS: REFUND POLICY

  1. Upon receiving email orders with the deposit payments, the office will contact you on your mobile or landline to confirm the order was received as well as a delivery date and access. This conversation will be confirmed by e-mail and is now an official order. Honouring of this delivery date by both parties is non-negotiable.
  2. Cancellations to be mailed to This email address is being protected from spambots. You need JavaScript enabled to view it. . Please do not send a text message or contact the office or the owner by telephone or mobile phone.
  3. Cancellation of an official order MORE THAN FIVE WORKING DAYS before the scheduled delivery date, 10% of the deposit will be forfeited.
  4. Cancellation of an official order LESS THAN FIVE WORKING DAYS before the delivery date - 50% of the deposit will be forfeited.
  5. Cancellation of an official order ONE DAY before the scheduled delivery date - 75% of the deposit forfeited.

RENTING SPECIAL NOTES

  1. Please note: All rental services are ONLY available in the Greater Pretoria / Johannesburg areas
  2. Attach to your order the following documents:
  • Copy of your ID - person liable for payments.
  • Proof of address.
  • Proof of payment
  • Signed contract (download from www.junglegymworld.com).
  1. At time of delivery, THE LESSOR will be required to sign the TAX INVOICE presented to accept delivery. Should THE LESSOR not be present at time of delivery, any person present may act on behalf of THE LESSOR for delivery to take place. This signature will be seen as official confirmation of delivery having taken place.
  2. JUNGLE GYM WORLD cc reserves the right to do a credit reference check on the LESSOR as provided for by the Rights of Information Act.
  3. If a client wishes to cancel a rental contract before the expiry date, the client is responsible for 50% of the amount outstanding on the contract unless the client obtains an upgraded jungle gym on a new contract or purchases a new jungle gym from Jungle Gym.
  4. Monthly statements will be made available from the 15th of each month.
  5. Payment for the forthcoming month is payable on or before the 7th of the month. Use your contract number as reference and not Jungle Gym World.
  6. We really make payment obligations easy for you by the upfront rental options offered to you. Please remember on a six month rental contract you will do two months upfront payments.  Two weeks before the end of the 2nd, the 3rd, the 4th and the 5th month you must do the upfront deposit for the next month by EFT and e-mail proof to This email address is being protected from spambots. You need JavaScript enabled to view it. and CC This email address is being protected from spambots. You need JavaScript enabled to view it. . Failing to do so, your contract will be null and void. The equipment will be collected and you will be held responsible for 50% of the balance of the legal contract signed by you. After the collection of the playground equipment, you will have fourteen days to do the payment and mail the proof of such payment to This email address is being protected from spambots. You need JavaScript enabled to view it. . Failing to do so your account will be hand over to Accountability. Failing to do payments within 30 calendar days thereafter, you will be blacklisted.
  7. Clients will also be responsible for any costs incurred in the recovering of arrears. Failing to do payments and by signing the rental contract, you authorize the Business to recollect its rented equipment as specified in this contract at your premises at your own risk.
  8. NB The client is responsible to notify Jungle Gym World by mail ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) one month in advance before the expire date whether to continue or to terminate the contract. By failing to do so the contract will be in force with full payment in respect of the expiry date. Please note that it is very important to keep proof of notification.
Relocation of jungle gym can only be approved by Jungle Gym World CC by written request to This email address is being protected from spambots. You need JavaScript enabled to view it. and CC st This email address is being protected from spambots. You need JavaScript enabled to view it. .

PAYMENT METHODS:

  • EFT - please mail proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it. and CC This email address is being protected from spambots. You need JavaScript enabled to view it. .
  • Cash to driver - please co-sign with driver when you hand over the cash payment to the driver.
  • No cheque payments accepted.
  • Deposit into the bank account of Jungle Gym World. Please mail proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it. and CC This email address is being protected from spambots. You need JavaScript enabled to view it. . Deposit must be cleared in the bank account before delivery/collection will commence.


BANKING DETAILS:

  • RENTALS                                                    MANUFACTURING                            WOODEN
  • Bank: ABSA                                                 ABSA                                             ABSA
  • Branch: Centurion                                         CENTURION                                    CENTURION
  • Account Name: Jungle Gym World                   Jungle Gym World                            Jungle Gym World
  • Account Number: 405 115 8870.                     40 8899 6128                                 40 8888 7967
  • Account type: Cheque                                   Cheque                                           Cheque
  • Branch 630445                                            630445                                          630445
  • SWIFT Code – ABSAZAJJ


DELIVERY TIME

  • The office will contact you one day prior to the scheduled delivery date to confirm the time of the delivery. The call will be in the afternoon. Deliveries scheduled on Mondays will be contacted on Fridays and public holidays the last working day prior to this holiday day. If your voice mail is activated, we will leave a message and followed it up with an e-mail and also send you a text message. PLEASE ANSWER YOUR PHONE and/or REPLY ON THE MAIL/TEXT MESSAGE.
    • If you fail to confirm before 08.00 the next day, you forced us to cancel your order and refund you with 50% of your order value.
  • If you confirm the delivery time and there is nobody at home or the security refuse entry at the security complex because you neglect to arrange the delivery with them, the driver will return to the factory. A new delivery date will be scheduled and you will be invoiced for the 2nd delivery (R500.00 Pretoria and R800.00 Johannesburg areas).

 

GUARANTEE (only A-grade steel is used)

  1. One year guarantee on rust and breakage. Please inform management by mail ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) supported by photos. Please be honest when it is user abuse or damages caused by dogs. During the guarantee period we do the exchange within ten working days after management received your mail with the detail. There will be no costs on your side if you stay in the greater areas of Pretoria and Johannesburg. Other areas and self collections are to bring the jungle gym or accessories to the factory to exchange it for the same product. First confirm with management ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) at least fifteen workings days before the collection.
  2. Record of invoices/documentation. It is important to keep the payment invoices for one year.
  3. Dates of delivery: We commit ourselves to refund you with 2.5% of the value of the order if delivery does not take place on the date agreed or within 24 hours thereafter.
  4. We do as we say - put us to the test and give feedback to This email address is being protected from spambots. You need JavaScript enabled to view it. .

COLLECTION OF YOUR JUNGLE GYM/ PLAYGROUND EQUIPMENT / SLIDES

  • Jungle Gyms are BIG pre-manufactured equipment. It is not in kit form. Therefore it cannot be loaded into enclosed courier delivery bakkies, your car, your combi, your 4x4 or your double cab or on even on a small trailer.
  • You need a long wheel base bakkie without role bars OR a flat trailer of at least 3 to 6m in length and 1.6m/1.8m in width without side rails depend on the size and how many units you collect.

REFUND POLICY

Documentation

  1. It is important to keep all documentation received from Jungle Gym World.
  2. It is of the utmost importance to keep proof of payments into the account of Jungle Gym World.

Communication

Al telephone conversations to be followed up with e-mails to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Verification
Both parties to verify financial statements and transactions. Deposits into the bank account of Jungle Gym World will be verified by ABSA before refunding will take place. On agreement by management of Jungle Gym World and you as the client, refunding by EFT will be done within 48 hours.

Credit
Any credits once it is verified will be pay by EFT directly into the account of the customer.


GOOGLE

In accordance with some of Google’s recent compulsory policies, we herewith inform you that we might be tracking your cookies as our web site / company is currently undertaking Google AdWords remarketing of any other Google AdWords feature that tracks such cookies.

By visiting this site, you agree that certain of our Google AdWords remarketing and or other advertisements can follow you as you visit other web sites that forms part of Google’s Display Network (GDN).

Note that we shall under no circumstances be utilizing any personally identifiable information as obtained through our Google AdWords remarketing campaign in any other related marketing endeavours – online or otherwise. (Such restricted utilization of information includes the sharing of such with third parties.)

The Company shall under no circumstances be using any sensitive information of any nature on any of our remarketing tags.

The Company shall duly endeavour to adhere to all of the current in-effect policies of Google related to remarketing or any other form of Google advertising in all of its Google AdWords marketing campaigns. (In instances of possible non-conformity to such, the Company shall endeavour to rectify such in a prompt manner.)

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